Store Information

We strive to bring you new stock monthly on Wednesday's at 7.30pm.

If you have missed out on any particular style or size in our ‘drop’, we do offer custom made knitwear to suit your little one. Get in touch with us via Instagram or email hareandhunter.nz@gmail.com for any custom made orders. 

Previews of fresh stock will be advertised through our Instagram page @hareandhunter_

 All our hand knitted products are knitted to their size range, but as you are aware all baby’s/toddlers range in all different shapes and sizes. We advise you read the measurements in the product description to ensure the size is perfect for your little one. If you are unsure on measurements or have any questions, don’t hesitate to message us. 

Shipping

We ship items throughout New Zealand using NZPOST or ARAMEX. Tracking numbers will be sent to you when orders are fulfilled. 

Estimated time for delivery 1 week - if you require a faster delivery time-frame - please directly message us on Instagram so I can priority pack your order. 

NZ Shipping rates;

$8 flat rate tracked within New Zealand

$13 tracked rural delivery in New Zealand

FREE NZ SHIPPING for all orders over $150 (within NZ)

Lost package? Has not arrived in expected time frame?

Please check your tracking link we have emailed you. If you did not receive a tracking number from us or have an enquiry on your tracking,  send us a message via Instagram or email & we will be in touch with the courier company. 

Terms & Conditions

New or custom made items 

A friendly reminder that all our garments are hand knitted to a high standard. Hand crafted knitwear are not identical. Please read the measurements below the garment before purchasing to ensure you have the right size for your little one.

  • We do not allow refunds for change of mind.
  • We do no allow refunds for the wrong size but we do allow an exchange for a custom made garment.
  • We do not refund items unless they are visibly faulty
  • We do not refund or exchange any custom made goods.
  • We do not refund if the clothing has been worn 
  • We do not refund SALE items or SPECIAL items.